Title: Coordinator of Windows Memory Support Program

Reports to: Executive Director, Executive Director of Meadows, DOW, and Community Life Coordinator (varies based on the facility)

Position Summary: Implements a program of activities and cognitive support that promotes social connectedness and a sense of well-being and personal satisfaction among residents who are struggling with mild cognitive impairment or psycho-emotional adjustment to chronic illness. Follows the overall Activities philosophy of addressing resident’s social, emotional, physical, spiritual, and vocational health.

Routine Function of the Job:

• Builds and maintains a trusting relationship with each resident assigned to the Windows Memory Support program to encourage participation.

o Creates monthly calendars of Windows activities, combining as appropriate with the facility wide calendar, and distributes to established list of recipients.

o Creates a resident specific weekly calendar of activities, appointments, which is consistent with the customer service plan sharing with resident and family, if desired.

o Helps to identify those participants whose needs exceed that provided by the program.

o Maintains daily attendance records and other data to assess program quality and effectiveness.

1. Assist in the orientation and training of departmental personnel to insure that they understand the Windows Memory Support program, philosophy, and guidelines.
2. Provide modeling and suggestions to the PCAs and volunteers as they interact with residents and implement the program of activities.

Critical Success Factors

1. Energetic, personable, enthusiastic, creative, and imaginative.
2. Team player – willing to assist, according to training and qualifications in any aspect of resident care when necessary.
3. Able to communicate intentions and directions to residents and co-workers and to be an effective listener. Empathetic. Effective oral and written skills.
4. Knowledgeable of the physical and emotional aspects of aging. Willing to learn Validation to group level certification.
5. Ability to be self-supervising and self-motivating: must be able to set priorities and follow through on same.
6. Organizational skills, including the ability to handle multiple demands/tasks concurrently. Must be adaptable and flexible enough to adjust to meet resident needs.
7. Motivational skills, including the ability to positively influence residents.

1. Requires standing, walking, twisting, bending, pushing, kneeling, stooping, stretching and lifting a minimum of 25 pounds.
2. Requires normal range of hearing and vision, hand-eye coordination and manual dexterity.
3. Must be capable of operating: passenger vehicles, 14 passenger vans, VCR, TV, office equipment, fire and safety equipment, gardening tools.
4. Workplace includes the entire building and surrounding grounds, spas and swimming pools, all areas necessitated by off-site field trips and events.

1. Experience: Prior experience in group socialization or recreation preferred especially related to older population
2. Education: High School diploma or GED
3. Certification/License: Valid driver’s license – must have clean driving record with no major violation over the past five years
4. Computer skills for word processing, calendars, and email preferred.