Reports to: Director of Wellness/ Assistant Director of Wellness
Position Summary: Provides and ensures quality resident care and the promotion of resident wellness. Provides direct nursing services to the residents ensuring optimal health and safety. Supervises the personal care staff who deliver customer services. Supports and enforces all policies, programs, and philosophies of Country Meadows.
Routine Functions of the Position:
- Promote a positive, respectful, and supportive environment for all residents, co-workers, families, and facility guests.
- Participate in welcome and orientation of all new residents.
- Continually monitor resident needs to be sure they are being met and that customer service plans are current.
- Communicate information from the customer service plan to the personal care staff and ensure that staff provides services specified in the plan.
- Respond with appropriate actions and urgency to resident illness, injury, or complaint. Notifies proper providers and/or supervisors of events.
- Assure that medical orders are implemented.
- Order medications and oversee that medication schedule is maintained for residents requiring medication assistance. Follow policies and procedures for medication integrity.
- Facilitate scheduling and transportation to physician office visits for residents.
- Maintain effective communication with residents and their families, physicians, pharmacist, and proper outside agencies to ensure optimal resident care.
- Protects resident rights and confidential information according to state and federal laws.
- Performs treatments consistent with scope of practice. Consults with DOW and/or administrator to determine whether specific treatments require the use of external resources. Teaches staff and oversees resident treatments as appropriate.
- Documents and maintains all pertintent resident-related information according to company policies and regulatory requirements.
- Observes for any signs of resident abuse or neglect. Takes immediate action to prevent harm and report incidents according to company policy and state law.
- Actively protects resident and co-worker safety by recognizing and reporting or taking immediate action to minimize risk of accident or injury.
- Supervise and direct personal care staff under the direction of the Director of Wellness and Assistant Director of Wellness. Maintains effective communication regarding staff and shift workload challenges.
- Coach and manage co-worker performance. Evaluate co-worker performance collaborating with DOW and/or ADOW.
- Attend and participate in staff meetings and continuing education.
- Expand personal development in nursing ( especially related to older adults), performance management, knowledge of regulations or regulatory issues and communication skills.
- In conjunction with the Director of Wellness and Assistant Director of Wellness, is responsible for compliance with company policies and procedures, pharmacy policies and procedures, and regulatory agency rules and regulations.
Critical Success Factors:
- Compassionate and empathetic in personal interactions.
- Effective communication skills both oral and written.
- Highly organized.
- Leadership skills that demonstrate ability to positively influence the behavior of others.
- Self-supervising and self-motivating with willingness to cooperate and to work as a team member.
- Adaptable and flexible.
Work Environment:
- Ability to perform physical tasks for extended period of time.
- Ability to stand, sit, walk, kneel, reach, stretch, carry up to 15 lbs., and to support up to 70 lbs.
- Secure proper assistance for transferring and lifting residents as needed.
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